We are Co-Partner of Hotels2thailand.com, the professionnal agency, have a high sale ' volume. So we can bargain the price from any hotels. Moreover we can set the lower price than if you walk-in. Furthermore we can offer you some special promotions. So these are the special offers we give you.

Glossary What is a Single, Double or Triple Room?
Generally hotels tend to place their bedrooms within four different categories:

Standard Superior Deluxe Executive

The actual differences between the bedrooms varies from one hotel to another, with Executive being the highest standard of room.

Single Room - A single room is designed to accommodate one person only. The room may contain one single bed or twin beds.

Double Room - A double room is designed to accommodate two people only. The room contains one queen size or king size bed or if not available a twin bed.

Twin Room - A twin room is designed to accommodate two people only. The room contains two single beds or if not available a king size bed.

Family Rooms - The family room type is usually a Triple Room, designed to accommodate three people only. The room will contain either:

One queen and one single bed
Three single beds

When posting your Booking Request please clarify the number of your travel companions. In case you travel with children please state the number of children and their age. See also Do children receive discount rates?

What does run of house (ROH) mean?
This is the standard room offered by the hotel and is often available by different room type (single/double/twin).

What does ABF stand for?
ABF stands for American Breakfast and usually includes Coffee/Tea, Fruit Juice, Toast and Jam.

What is a ORDER ID?
Once you submitted a booking request our reservation system will automatically assign a ORDER ID to the booking process.

In all email exchanges, please make sure that the ORDER ID is included in the subject line of your message. Our automatic routing system will then file it with the rest of the information about your reservation request. Similarly, if you should need to contact us by phone or fax, the ORDER ID will help us retrieve the current status.

What is a Hotel Voucher?
Once your reservation has been processed you will receive your Hotel Voucher by email. The Hotel Voucher should be presented to the hotel upon check-in.

Booking Procedures General How does it work?
Booking online with Hotels2Thailand could not be easier! Just select your desired hotel from our website, check on rates and hotel details and hit the 'Book Now' button. Once you submitted your Booking Request our reservation team will attend your booking details and advise you on payment procedures. After your payment has been successfully processed you will receive your Hotel Voucher by email.

What is our pricing policy?
Our price policy is well known to be the most aggressive in the Internet Industry. We bring you the absolutely lowest rates available!

We work in close partnerships with major hotel groups in order to provide you with the best rates possible. If you see the exact same offer anywhere at a more competitive rate, do not hesitate to contact us. We will do our best to beat that quote!

For your convenience our rates are quoted in Thai Baht (unless otherwise specified) and include all taxes and service charges, it means that you do not have to pay more!

Are your room rates per room or per person?
All of our listed rates are per room, NOT per person (unless otherwise specified). Moreover, there is no charge for children under 12 years old when sharing a room with parents with no extra bed. See also Do children receive discount rates

Is there any fee using our booking service?
There is no charge to use our booking service for room reservations and, in fact, you will usually save a lot of money by booking at our special rates (up to 75% discount on walk in rates).

Can I make a reservation directly through the hotel?
No. The special rates listed on our websites are only available through our service. Due to our close partnerships with major hotel groups and leading hotel room wholesalers we can offer highly discounted rates. The hotel will not have these rates on file. If you would like to make a reservation with the hotel you will need to contact the hotel directly.

Making a Hotel reservation - booking online How does it work?
Booking online with Hotels2Thailand could not be easier! Just select your desired hotel from our website, check on rates and hotel details and hit the 'Book Now' button. After submitting your Booking Request you will immediately receive an e-mail, containing your ORDER ID confirming that your order has been received and is now being processed.

Within 24 hours our reservation staff will advise you on payment details by email. We accept VISA or MasterCard. Payments can be made online via our secure online payment form or by fax. Once your payment has been verified you will receive your Hotel Voucher by email. Our fax number is: +66 (0)2 930 6514.

When is my booking final?
Your booking is final once we received your payment either online (via our secure payment form) or by fax and we emailed you the hotel check-in voucher.

After I make my reservation, how long does it take to get confirmation?
Within 12 hours! After submitting your Booking Request you will immediately receive an e-mail, containing your ORDER ID confirming that your order has been received and is now being processed. Within 12 hours our reservation staff will advise you on booking details by email.

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